Small Acts Build Great Cultures

I’ve always felt that culture is made of the accumulation of small acts of gracious leadership: acknowledging moments of bravery during a retro, teasing out a reticent comment during a product review, and on and on. It can come from other places too, but it is most effective when it comes from the top.

I’ve seen so many complaints about iOS 26, some of them happening in this very house, with each update, I keep hoping the details will be cleaned up. We’ll see what happens, but I’m not very hopeful.