“I increasingly believe that one of the hidden impacts of the hyperactive hive mind is that it inflates external transaction costs. This happens because the hive mind has a way of muddying up internal work into countless informal requests and unstructured conversations, archived haphazardly into ad hoc collections of old messages. ”
I currently work on a team that is very heavy on slack usage, along with documents to sort things out with more formality, and very low on email usage (I get almost no email most days from workmates, just automated notifications). And I'll admit I've had a hard time adjusting, because slack demands you attention all the time. Our culture is one that understands the need to turn that off, to go heads down, to do deep work, but I still struggle with it. And this post had intriguing ideas in it that I'm still thinking about in relation to how we do work.